In the third post of a series, online matching service Newly gives you another top recruitment tip – understand that candidates talk.
If you recruit personal carers in aged care or disability service, don’t ignore word of mouth.
The carer community is connected, and they talk, so if you have given someone a bad employment experience, it will be out in the market in a second.
Ask yourself these questions:
- Are your on-boarding processes fragmented, silo-ed, inconsistent, infrequent or takes too long?
- Do you have an employee/customer strategy?
- What principles should you apply to every employee/customer interaction?
- Do you have a level of mutual trust with your employees/customers so they feel good about your brand and representing you in the market?