The cost is higher than you think
Most organisations don’t know their real cost of recruitment. This is because many of the costs are not immediately apparent as they are embedded in the time of people. Whilst a company probably has a good understanding of the marketing, induction and training costs associated with recruitment, the time of individuals is often missed from the equation.
Why it really matters
Time is one of the most important resources for any company, yet the blocks of hours people spend on the recruitment process are often not counted let alone valued.
In our recent research with providers, the time spent on effectively screening applicants was flagged as a real issue . We found that organisations who had anaylsed their recruitment function discovered there was a real need to be more business minded and for managers to better understand the value of their time.
As the sector becomes increasingly competitive, providers will need to look closely at all their business functions including workforce sourcing and retention, finding ways of creating efficiencies and using resources effectively. By understanding the real cost of recruitment providers can get a clearer picture of the resource waste created when people are tied up doing work that could be better done elsewhere.
The real cost of recruitment
While providers continue to focus budget and time on the attraction and screening of staff, opportunities to create a competitive advantage are missed. And this is the real cost of recruitment.
In a consumer driven market place, the role of a care and support professional is changing. With the need to create customer value, successful providers will need to have a workforce with skills far beyond clinical. As a customer’s main touch point with the organisation, care and support professionals will have the ability to strengthen relations between providers and customers. They will have the ability to market the company’s services in to order increase revenue.
By creating efficiencies in recruitment, resources can be allocated to the more challenging and valuable work of engaging new and existing staff. Providers can better focus on supporting carers with company brand training and expertise and the customer service skills required in a consumer driven market place.
Do you want to understand your real cost of recruitment? Contact us today to receive our simple calculation framework .